Wooden Games FAQ — Oriental Lifestyle

About Our Products

What material are your wooden games made from?
Our wooden games are handcrafted from chamcha wood, also known as rain tree wood. This material is prized for its unique grain pattern, durability, and smooth finish, meaning every piece has a naturally one-of-a-kind look.

Where are your products made?
All our wooden games are handcrafted in our workshop in Chiang Mai, Thailand, by skilled local artisans using traditional woodworking techniques.

What types of wooden games do you offer?
Our range includes puzzles and games such as the Enigma Cube, Soma Cube, Star Puzzle, Square In-X Game, and C.C.O. Puzzle, available in multiple sizes. We also offer custom game designs on request.

Is the wood sustainably sourced?
Yes. Chamcha wood grows relatively quickly compared to many hardwood species, supporting a more sustainable sourcing model for our production.

Ordering & Customization

Do you offer wholesale pricing?
Yes, we supply our wooden games on a wholesale basis for retailers, hospitality businesses, and distributors. Contact us with your requirements for a quote.

Can I place a custom order?
Absolutely. We welcome custom orders for adjusted sizes, unique designs, and branded or private label packaging. Please contact our team to discuss your specific requirements.

Do you have ready stock available?
Yes, ready stock is available for select products, allowing for faster turnaround on certain orders. Contact us to check current stock availability for the item you’re interested in.

What is your minimum order quantity?
Minimum order quantities vary by product and customization level. Please contact us with details of your order so our team can advise accordingly.

How do I get a price quote?
Pricing depends on product, size, quantity, and packaging requirements. Please contact us directly with your order details, and our team will provide a personalized quote.

Packaging & Quality

How do you ensure product quality?
Every order goes through an in-house professional quality check before packaging, covering finish, dimensions, and overall craftsmanship, to ensure consistent quality across every shipment.

Do you offer custom packaging?
Yes, we provide custom packaging and branding options for buyers who want retail-ready presentation or private label packaging.

Shipping & Delivery

How do you ship orders?
We offer express delivery via DHL Express for fast, trackable shipping, and local Thai Post for budget-friendly options on smaller orders. For larger shipments, we arrange professional ocean freight with a one-stop logistics service.

Do you ship worldwide?
Yes, we deliver worldwide, handling everything from small wholesale orders to full 40 ft container shipments.

How long does shipping take?
Shipping times vary depending on the delivery method and destination. Our team can provide an estimated timeframe once your order and shipping method are confirmed.

Contact

How can I reach your team?
You can contact us directly through our website contact form, by phone, or by email, and our team will respond with pricing, availability, and any other details you need.

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